Knowledge Innovation Centre

Who are we?

The Knowledge Innovation Centre is a dynamic consultancy focusing on knowledge brokerage and innovation of knowledge transfer processes. The Centre brings together a variety of local and European experts from diverse fields and has worked extensively within Quality Assurance of Higher Education, Technology Enhanced Learning, Student Services and knowledge economy (as it relates to the Lisbon Agenda and Barcelona Process). The Centre has forged close relationships with a number of stakeholders in the regional innovation and Higher Education fields and is active in leveraging such relationships to build multi-disciplinary, multi-country networks for knowledge transfer and capitalisation.

The Centre also offers a variety of online solutions geared at maximising quality assurance mechanisms, public relations and services. KIC has been involved in over 20 research projects in the last decade and specialises in knowledge transfer of educational policy projects. As such, it serves as a technical-support partner for all matters linked to web-development and design, as a community coordinator for social activities, and as a communications consultant for all dissemination and exploitation-linked activities. In each case, it translates project results into digestible outputs and getting them into the hands of the appropriate target groups be they students, educational researchers, institutional leaders or policymakers.

Why we are Participating in the Project

KIC has extensive experience in quality in education, both at the regulatory and standardization levels and is involved in a number of other research projects that address specifically the themes of connecting the world of education with the world of work and of assuring apprenticeship quality from different perspectives, such as SAT, SAPS, ApprenticeshipQ and HEALINT, the original project to which HEALINT4ALL is a follow-up. By participating at the HEALINT4ALL project, we expect to continue sharing our experience in quality management and international standardization with the consortium and build up on the results of the HEALINT project, taking them to the next level.

Our Role in the Project

KIC´s role is to provide the partners with guidance, support and review from the formal point of view of how to develop clear requirements´standards, guidelines and auditing tools, which are compatible and in line with the international standardization tendencies. KIC is also responsible for all the project branding, as well as planning and coordination of project dissemination and exploitation activities, including publishing in collaboration with external partners such as national, regional (CEN) and international (ISO) standardization bodies.

Our Team

Sandra Feliciano

Sandra Feliciano

Research Associate

Sandra graduated in Social Sciences, post-graduated in Evaluation in Education and has over 20 years of experience with quality management applied to complex sectors where the human factor is critical, such as Education, Health and Social Care Services, Government and Aerospace, where she is an experienced international consultant and trainer as well as a qualified Auditor and Evaluator for several Accreditation and Certification schemes in these sectors. Aside from her work at KIC, she is also a Lecturer at the School of Management and Technology of Porto Polytechnic, where she teaches Standardization, Quality Management and Management Systems Audits at Master level. Having worked with policy making and national, European and international standardization since 2008, she represented Portugal and Angola at ISO/TC176 during the last revision of ISO 9001 and lead the development of ISO 21001, the first ISO Management System Standard for Educational Organizations, published on May 1, 2018. She is currently leading ISO CASCO/TC 232 WG 58 and ISO TC 232/WG 8, acting as Co-Convenor for the development of a requirements for bodies providing audit and certification of educational organizations management systems and guidelines with good practices to audit educational organizations, respectively. She has been nominated for, and subsequently won, the CEN-CENELEC Standards+Innovation TBO 2021 Awards. More information can be retrieved from her LinkedIn page:

Anthony Camilleri

Anthony Camilleri

Senior Partner

Anthony’s expertise are Quality Assurance processes and knowledge transfer of research. Within Quality Assurance he has given training on techniques for peer-review to quality assurance agencies around Europe, and contributed to the UNIQUe and ECBCheck guidelines on quality assurance of e-learning. With respect to knowledge transfer, he has worked with several associations to better describe their research outcomes through their communication channels, included through improved and more targeted web presence, better social media handling and production of final publications, including most recently OERTest and EQUNET. He has also developed a methodology for improving impact measurement of dissemination and exploitation activities within EU projects. Anthony was previously engaged as Quality Services Manager for EFQUEL, where he was responsible for coordination of projects linked to OER including OERTest and VMPass.